How We Cut Incidents 80% in 11 Weeks

Learn how Koalabs reduces your incident rate and rebuilds the systems your business runs on

How We Reduce Incidents

Step 1 of 3

We cut incident rates by 80% in 11 weeks by fixing root causes, not symptoms. Here is the process we run on every reliability engagement.

Audit: analyze your incident history, identify patterns, and find the fragile systems
Rebuild: fix root causes with architecture that scales — not just the symptoms
Observability: implement monitoring that catches problems before your customers do
Results: 80% fewer incidents, fewer 3am pages, happier engineers

How We Work

Step 2 of 3

Our process is straightforward and collaborative. We start by understanding your reliability and incident pain, then rebuild the systems that keep failing. You don't need to be technical—we handle everything.

Initial fit check to understand your incident problems
Audit of your incident history and fragile systems
Rebuild with clear milestones and weekly progress updates
Observability and monitoring implemented before handoff
Deployment, knowledge transfer, and ongoing support

Getting Started

Step 3 of 3

Tired of waking up to PagerDuty alerts? The journey begins with a simple conversation about your incidents and reliability goals.

Book a free 30-min fit check
Share your incident history and reliability challenges
Review our audit plan and 11-week timeline
Kick off with an incident-history deep dive
Ship measurable reliability improvements within 11 weeks

Ready to stop waking up to PagerDuty? 🐨

Book a free 30-min fit check and we'll tell you honestly whether we can cut your incident rate. Most clients see 70–80% fewer incidents within 11 weeks.